It's hard to believe that it is May 1st! Normally at this time tax season would be over and our focus would be on payroll, bookkeeping, and training. We now are faced with a July 15th tax filing date, PPP loans and accurately tracking expenses associated with them and calls with clients about this new financial climate and how we can help them.
On the home front, we have had to re-structure our business to allow our employees to work at home while also having access to everything that they need. We have purchased new programs that allow us to interface with clients via video, remote desktop and conference calling. We have had our challenges in assisting clients with the IRS and State of Delaware due to long wait times or relying on email correspondence to get answers. As with most business now adays we are navigating thru this new work environment.
Although it was a challenging time that created stressful weeks, we are grateful for our clients that have stayed with us throughout everything. We took it upon ourselves to provide information as we received it and to keep everyone updated to the best of our ability. We focused on ensuring that each client received the attention that they needed regarding assistance with their loan applications and simply what they needed to do to stay in business. It was quite the challenge working with the PPP loans due to the high volume of applicants, changing rules and each bank having a different set of document requests. We know that some businesses are still struggling and some are doing better at the moment after receiving loans. This is not a post to say that we are through the rough part and that everything is over. It's a post to acknowledge that things have been challenging, but we are thankful for our clients and the opportunities that we have been able to provide to serve you.
Working with small businesses is something that we thoroughly enjoy and it has honestly been a rewarding experience to work with everyone during such a rough period. We will continue to provide our services to small businesses and we look forward to working with all of our clients as well as potential ones.